Define the Challenge: Users struggled to find rare beers, trust online freshness, and manage bulk orders easily.

Research & Insights:

• Evaluated VVS Mobil's performance: Over 1 million downloads.

• Ratings: 1.8/5 on Play Store (6,750 reviews) and 2.2/5 on App Store.

• Common complaints: Unintuitive navigation, loss of active route, and limited map interaction.

Ideation & Structure:

• Platform Number Visibility:
  Long station names obscure platform numbers, causing confusion.
  
  

• Unclear Departure/Arrival Priorities:
  The departure/arrival menu lacks visual hierarchy, making it hard for users to quickly identify essential information.
  
  

• Limited Map Interaction:
  Users cannot tap directly on routes in the map, unlike in apps like Google Maps, reducing intuitive navigation.
  
  

• No Saved Routes:
  The absence of a feature to save frequent routes (e.g., "Home ↔ Work") forces users to re-enter information repeatedly.
  
  

• Lack of Trip Continuity:
  When switching between functions (e.g., checking tickets), the current route is lost, leading to repeated input and frustration.

Wireframing & Prototyping:

• Sketched low/mid-fidelity wireframes

• Built and tested interactive prototypes

• Incorporated feedback from mentors and senior designers

Usability Testing & Iteration

• Conducted tests with target users to test new features.

• Refined UI elements, simplified filters, and improved route continuity.

• Iterated based on feedback, resulting in increased user satisfaction.